We Yone African Market ("We Yone," "we," "us," or "our") operates the website weyoneamp.net and a retail store at 721 W 2nd St Ste F, San Bernardino, California. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.
1. Information We Collect
- Contact details you provide: name, phone number, email address, and pickup or shipping address.
- Order information: items purchased, order totals, pickup or shipping selections, and requested pickup times.
- Payment information: card payments are processed securely by our payment provider (Clover). We do not store your full card number on our website.
- Messages you send us through our forms, by phone, or by text.
- Basic technical data your browser sends automatically, such as device and browser type. Your shopping cart is stored locally in your own browser; we do not use advertising or tracking cookies.
2. How We Use Your Information
- To process and fulfill your orders for pickup or shipping.
- To send you order updates and pickup notifications (including by text message).
- To respond to your questions, catering inquiries, and requests.
- To send promotions, new-arrival announcements, and offers, but only if you have opted in to marketing.
- To operate, improve, and secure our website and store.
3. SMS / Text Messaging
If you provide your mobile number and opt in, We Yone African Market may send you text messages, including:
- Transactional messages such as order confirmations and "your order is ready for pickup" notifications.
- Marketing messages such as promotions and new-arrival announcements, only if you opted in to marketing.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe at any time, and reply HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Information may be shared with service providers strictly to help us deliver the messaging service, and never for their own marketing.
4. How We Share Information
We do not sell your personal information. We share information only as needed to run our business:
- Payment processing — with Clover, to charge your card securely.
- Shipping — with our shipping provider (Shippo/USPS), to calculate rates and deliver your order.
- Messaging and communication — with the provider that sends our emails and texts, solely to deliver those messages to you.
- Legal reasons — if required by law or to protect our rights, customers, or the public.
These providers are permitted to use your information only to provide services to us, not for their own marketing.
5. Data Security
We use reasonable administrative and technical safeguards to protect your information. Our site is served over encrypted HTTPS, and card payments are handled by a PCI-compliant processor. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Your Choices and Rights
- Opt out of marketing texts anytime by replying STOP; opt out of marketing emails using the unsubscribe link.
- Request access to, correction of, or deletion of your personal information by contacting us (see below).
7. Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.
9. Contact Us
We Yone African Market
721 W 2nd St Ste F, San Bernardino, CA 92410
Phone: (909) 521-7027
Questions: weyoneamp.net/contact.html
